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Maryland City, Maryland, Job Description A Customer Service Representative is the first person most customers communicate with when they have a problem. The Customer Service Representative must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience. Responsibilities : Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Benefits ? 401K Plan, Life Insurance , Paid Holidays , Tuition Reimbursement Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support.

California City, California, A Data Entry Clerk is responsible for transferring data from paper formats into computer files or database systems. Their transfer of data happens manually or using scanners. They type in customers' information and create spreadsheets, verifying them against source documents at different stages during the process. Responsibilities **Transfer data from paper formats into computer files or database systems using **keyboards, data recorders or optical scanners **Type data provided directly from customers **Create spreadsheets with large numbers of figures without mistakes **Verify data by comparing it to source documents **Update existing data **Retrieve data from the database or electronic files as requested **Perform regular backups to ensure data preservation **Sort and organize paperwork after entering data to ensure it is not lost Benefits 401K Plan Life Insurance Paid Holidays Paid sick time Tuition Reimbursement Job Requirements: High school diploma. 1+ years experience in a relevant field. Strong interpersonal and communication skills. Ability to  perform accurately with adequate speed. Proficient  typing skills.

College Park, Maryland, The HR Coordinator, Athletics responsibilities include: Providing customer service to all ICA employees through excellent written and oral communication, timely, accurate dissemination of information particularly as it relates to benefits, tuition remission, performance reviews, development opportunities, payroll and timesheets. Cultivating employee confidence by ensuring confidentiality and securing all documentation. Coordinating employment searches and managing systems for the onboarding of new employees and staff recruitment. Other duties include but not limited to : Monitoring provisions and dates within employment contracts; Coordinating employee training and development opportunities; Coordinating the Performance, Review ,and Development ( PRD ) documentation; Coordinating the annual Open Enrollment of Benefits for staff members; Providing support to the Payroll Coordinator and the Director of HR, Athletics with the processing of the biweekly payroll for all categories of Department of Intercollegiate Athletics employees; Maintaining official personnel records according to Federal, State and University rules and regulations; Updating employee information for electronic directories; Preparing various staffing and financial reports as requested; Assisting the Director in developing and implementing practices to increase employee engagement and retention and prepare reports and documents that support and inform strategic HR priorities; Assisting in the development of efficient HR practices for accomplishing management goals; Developing training materials to ensure employees understand the University policies, processes and procedures; and perform other related duties as assigned. Education:  Bachelor’s degree required. Experience: A minimum of four (4) years of experience in human resources, payroll, finance or a related field with knowledge of human resources policies and programs and demonstrating a solid understanding of recruitment, performance management, compensation, payroll, benefits, visas, discipline, etc. Demonstrated experience multi-tasking and managing multiple critical projects at one time working in a deadline-oriented, high volume, high pressure environment.   Demonstrated experience in interpreting, analyzing, advising on, and implementing policies, procedures, and regulations related to all facets of human resources administration. Knowledge, Skills, and Abilities: Self-motivated, detail oriented, and highly organized including the ability to prioritize time, plan, and follow projects through to completion. Ability to set priorities with numerous interruptions and fluctuating priorities. Ability to develop and adjust routines and procedures as needed. Strong communication skills and the ability to interact with persons of diverse backgrounds and personalities both verbally and in writing in a clear and effective manner to convey technical information and provide guidance using diplomacy and discretion in all interactions. Good judgment and problem solving skills while operating in a flexible and professional manner. Preferences:  Workday Software proficient.  HR Dashboard experience.   To Apply : Submit applications electronically at https://ejobs.umd.edu. Search for position number 112909. For best consideration, applications should include (1) cover letter, (2) resume, and (3) names and contact information of at least three references. More information on Maryland Athletics can be found at www.umterps.com. Best Consideration Date :  06/08/2023. The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

Spearfish, South Dakota, Black Hills State University is accepting applications for the position of Head Women’s Softball Coach for the athletic department of Black Hills State University. BHSU is a member of NCAA DII and RMAC. DUTIES: Responsibilities include the organization, instruction, development, administration, fundraising, and management of the University’s Softball Program under the direction of the Director of Athletics. REQUIREMENTS: Bachelor’s Degree. Experience coaching at the collegiate athletic level preferred. COMMENTS: This is a full-time, 10-month non-tenure appointment. Anticipated starting date is July 22, 2023. TO APPLY: Applications must be made online at http://yourfuture.sdbor.edu. Please attach a cover letter, resume and the names/contact information of at least three professional references. This position is open until filled with a first review date of June 14th, 2023 at 11pm (mountain time). For application assistance, contact Human Resources at 605.642.6549. Questions specific to the position may be directed to Kristin Carmichael at Kristin.Carmichael@bhsu.edu. Black Hills State University is an EEO/AA employer. Employment is dependent upon a satisfactory background check.

Rochester, New York, SEND RESUME VIA EMAIL TO ADAWES@BKHSONLINE.ORG Bishop Kearney celebrates the variety of cultures, backgrounds, beliefs and perspectives each member brings to our community. We are committed to building and sustaining an inclusive and equitable environment for our students to learn and thrive, and our faculty and staff to work and grow professionally. Every member of our community, school and beyond contributes to the overall success we have experienced. The Bishop Kearney Selects Hockey program is a residential school program that includes 4 boys and 2 girls teams. The student-athletes live and attended school at Bishop Kearney High School. The programs have had great success on the national landscape and continue to provide the best environment for student-athletes to elevate their educational and hockey careers. Bishop Kearney Selects and Bishop Kearney High School are seeking to hire an Athletic Trainer. This position will work in conjunction with the sports medicine staff to coordinate the healthcare of Student-Athletes. This position will educate Student-Athletes on general health habits that will assist in injury prevention and overall well-being and will provide medical coverage at athletic events. Daily instruction of Student-Athletes on rehabilitation exercises post injury in order to provide a safe return to athletic participation. Implement the treatment, care and rehabilitation of injuries according to the protocols by the team physician. Evaluate and direct the emergency medical attention given when a student-athlete is seriously injured in practice or competition. Provide injury evaluation and tracking documentation. Provide athletic trainer certified coverage for all assigned practices and events; daily scheduling to cover practices, competition, and travel. Clean and maintain facility and equipment. Fulfill assigned residence life duties. Perform other duties as assigned. Essential Skills and Functions: High level of personal integrity. Outstanding work ethic. Strong verbal and written communication skills. Good organizational ability and computer competency. Demonstrated ability to inspire Student-Athletes to develop to their fullest potential and a commitment to their overall development. Ability to adhere to all Bishop Kearney policies and regulations. Develops and maintains good working relationships and communications at all levels of the organization. Observes safety guidelines and follows safety procedures established by Bishop Kearney and USA Hockey. Self-motivated with the ability to work effectively alone and within a team environment. Qualifications: Bachelor’s degree required; master’s preferred. Current CPR and first aid certification. National Athletic Trainers Association Board of Certification (NATABOC) Certified. Licensed or eligible to be licensed in New York State. 1-2 years of prior experience preferred. Valid in-state Driver's License. May consider other acceptable equivalent combinations of training and experience. Compensation: Total compensation dependent on experience. Package could include room and board in on-campus residence. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Schedule: Day shift Evening shift Monday to Friday Weekend availability Ability to commute/relocate: Rochester, NY 14617: Reliably commute or planning to relocate before starting work (Required) License/Certification: Certified Athletic Trainer (Required) Work Location: In person

Hiram, Ohio, Hiram College is seeking applications for the position of Graduate Assistant Women’s Basketball Coach. Hiram College is a private liberal arts institution located in northeast Ohio. The College is a member of the North Coast Athletic Conference and NCAA Division III The Graduate Assistant Women’s Basketball position is a 10-month position which reports to the Head Women’s Basketball Coach and Director of Athletics. The graduate assistant is responsible for assisting with on-court coaching, with the organization and implementation of a successful recruiting and retention plan for the program, possibly supervising student coaches or managers, supporting the strength and conditioning program, representing the program in accordance with department/college policies and procedures, and acting in accord with NCAA and institutional rules and regulations. Other administrative duties in the athletic department may be assigned, such as support of event management for other sports when not in the traditional competitive season for the women’s basketball program. Candidates must be accepted to the Hiram College Master’s program in order to be considered for this position and must continue to progress toward Master’s degree completion during the appointment period. Application Process Please apply below and include a cover letter, resume, and three professional references with their names, email addresses and telephone numbers. Review of applicants will begin immediately and continue until the position is filled. Hiram College is an Equal Opportunity Employer committed to Excellence through Diversity!

Minot, North Dakota, Minot State University is seeking candidates for a full-time Coordinator of Athletic Operations. This position provides office management direction, facility operations, and administrative assistance for the athletics administration staff and the MSU coaching staff. This is a vital leadership, management, communication, and multi-dimensional position. This position reports directly to the Director of Athletics (or his/her designee). Serves as a member of the athletics administrative team through office operations, practice/competition and event organization, and processing information.      Office Operations Provide administrative support to the Director of Athletics as well as all other athletic administrators. Answer phone and greet visitors to athletic office. Take notes for Beaver Booster Board meetings. Consolidate all practice schedules and competition schedules for all teams. Prepare and maintain yearly schedule wall calendar. Maintain all current game contracts. Athletic Operations Work with all P-card holders to reconcile P-card receipts with monthly credit card statements. Prepare vouchers for payment of invoices. Assist the Assistant Director of Athletics of Internal Operations with compiling summer camp financial information, creating SSI spreadsheets, and following NDUS policies. Available for all home events, assisting Game management Administrators. Assist with Pre-registration and Onsite Event Registration for the following Beaver Booster Events:  Basketball Tournament, Spring Party, and Beaver Booster Scramble, and Hall of Fame banquet. Facilities Schedule events/classes/practices for the MSU Dome, Herb Parker Stadium, and seasonal air-supported dome (all on-campus athletic facilities). Create outside reservation agreements. Supervise and schedule the day-to-day activity of the Athletic Facilities Team, including event set-up/tear down for all events, shoveling around athletic buildings, and movement of equipment. Maintain a list of worker contact information for snow removal. Hire and supervise snow shovelers to assist around the seasonal air-supported bubble. Monitor and schedule laundry for all sport teams. Submit and track all departmental work orders with Physical Plant. Hire and supervise student workers to assist with maintaining the seasonal air-supported bubble. Prepare monthly facilities schedule for public to post on website and around the facility. Ability to lift 70lbs. General: Manage the Athletic Offices. Schedule all meetings and facilities. Coordinate all activities within institutional, conference, and NCAA guidelines. Game Management as assigned by the Director of Athletics. Other duties as assigned by the Director of Athletics. Staff members have a duty to cooperate with and furnish the NCAA, the conference or institution with truthful and complete information concerning involvement in or knowledge of rules violations. A coach or staff member may be suspended or terminated if found to be involved in deliberate and/or serious violations of NCAA regulations Rules education, satisfactory rules knowledge and documenting compliance activities are mandatory and athletics personnel will be evaluated on their performance Bachelor's Degree Required - Master's Degree Preferred Knowledge, skills and abilities preferred to perform duties and responsibilities described above: Experience in Intercollegiate Athletics is desirable, but not required. Possess computer skills for word processing, data bases and spreadsheets. Demonstrated office management abilities. Have strong verbal and written communication skills, as well as interpersonal and organizational skills. Demonstrated ability to multi-task.

Tallahassee, Florida, Position Purpose Under the general supervision of the Director of Stewardship, the Bowden Society Stewardship Coordinator will assist in the development, implementation and management of the Bowden Society stewardship program designed to foster and nurture long-term, meaningful relationships between the Seminole Boosters/Athletics Department and its major gift donors. Principal Responsibilities: Execution of the organization’s Bowden Society stewardship strategy Complete the acknowledgement process for all Bowden Society contributions Work with the Director of Stewardship & the Director of Marketing to inform the donors of the impact of their donation/gift/contribution and provide proper recognition opportunities throughout the year Fulfillment of member benefits and engagement opportunities for Bowden Society donors throughout the year and on sporting home game weekends Implement, coordinate, and execute effective and efficient Bowden Society events and activities to create meaningful and engaging experiences for donors in all major markets throughout the year and throughout home game weekends Event planning requirements include but aren't limited to making logistical arrangements such as hotel room blocks, venue selection, catering needs, floor plan design, décor (i.e. linens, floral arrangements and lighting), audio-visual requirements, photography, equipment rental (i.e. tables, chairs and tents) and event collateral (i.e. formatting, printing, nametags, writing copy for invitations) Communicate with Fundraising and Development Team on overall Bowden Society stewardship, events, and donor touchpoints Use of constituent database to track stewardship touchpoints and event participation Manage budget and audit system for Bowden Society stewardship budget This position may supervise other positions and oversee graduate assistants/interns Responsible for fostering and maintaining strong relationships with campus partners, donors and community members Assist with other stewardship projects and events as assigned by Senior Vice President of Stewardship Prioritize customer service in every action and decision Skills and Abilities: Knowledge of event planning basics and common terminology used to communicate effectively with vendors Proficiency in a networked environment with Windows with a variety of software applications including Outlook, Excel, Word, and Web navigation Careful attention to detail and strong organizational skills with a capacity to meet the requirements of deadline-driven work Ability to manage and prioritize multiple responsibilities Excellent communication skills to include effective writing and interpersonal skills Ability to effectively and efficiently solve problems and stay composed and focused in pressing situations A self-starter, comfortable working with a team and independently and the ability to take direction and constructive criticism Establish and maintain positive relationships, facilitating an environment of collegiality Ability to converse with a wide range of audiences including internal staff, University staff and dignitaries, donors, vendors, etc. Ability to work flexible hours, including evenings and weekends as well as travel for destination events and activities The highest standards of professionalism and performance as evidenced by consistency and quality of output, timeliness and follow-through, discretion, and a strong appreciation for special needs associated with sensitive data and commitment to keep confidential all data related to Florida State University, Seminole Boosters, and its alumni and donors. Education and Experience: Bachelor's Degree Two years' experience in a hospitality, fundraising, marketing, sales, events, or fulfillment environment Experience working with a complex donor database preferred Proven ability and success in a fast paced and constantly changing environment  

Boulder, Colorado, Please apply by June 9, 2023 for consideration The University of Colorado Boulder's Athletics department encourages applications for a  Graphic Designer!  This position will assist the Creative Director and Senior Graphic Designer with graphic design needs for the Athletic Department. They will complete all activities, timelines and deliverables needed to successfully complete a wide range of incoming requests and ensure a consistent identity and tone. This position is responsible for the conceptualization, design and production of communication and marketing materials including: print collateral, signage, advertising, photography, environmental graphics, motion and digital graphics. The Graphic Designer will also assist in a brand management capacity helping ensure all designed materials for the department adhere to established brand guidelines. This position will also help with photo shoots and gameday needs. This position is responsible for promoting the philosophy and objectives of the intercollegiate athletics program. This shall include adhering to the principles of the Athletic Department’s Mission Statement, Diversity and Inclusion Mission Statement, Core Values, Policies and Procedures, as well as the rules and regulations of the University, the Pac-12 Conference and the NCAA. The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities. Who We Are As one of 34 U.S. public research institutions belonging to the prestigious Association of American Universities (AAU)—and the only member in the Rocky Mountain region—our goal at CU Boulder is to directly affect Colorado communities through collaborative research, innovation, and entrepreneurship. Our faculty, staff, and students work with the broader community to establish outstanding connections that have lasting outcomes-both across Colorado and around the world. What Your Key Responsibilities Will Be Graphic Design:  Work with Creative Director and Sr. Graphic Designer on assigned projects and requests from the point of inception through the final delivery to ensure creative concepts are adhered to and schedules/deadlines are met. Create effective design pieces to support CU Athletic departments/teams to include but not limited to: motion graphics (gifs), social media graphics, website ads, internal and external emails, print collateral, logos, flyers, posters, tshirts, presentations, vehicle and wall wraps, promotional items, print ads, billboards, etc. Ensure that all digital and printed materials are consistent with the Athletic Department brand and graphic standards using approved elements and assets. Properly prepare and prep (for print or web) all offset and digital print jobs utilizing bleeds, CMYK or RGB images, approved fonts, process and Pantone colors. Work with internal and external departments/vendors to ensure standards of excellence are met (i.e. quality, content, pricing and turnaround). Work closely with Creative Director and Sr. Graphic Designer to provide weekly job status updates to requesting departments to ensure timely communications on upcoming and current planned jobs. Photography: Work with Creative Director and Sr. Graphic Designer to determine and execute photography needs for the department as it relates to marketing shoots, recruiting visits, game days and internal needs. Assist with gameday photography needs. Collaboration:   Collaborate with staff creatives and design students on graphic design direction, styles and branding elements as it relates to requested projects. Serve as a point of contact for assigned projects and work with staff members to open up creative jobs, proactively discuss scope and expectations of each project, and communicate with these internal customers on the status of their projects through completion. May have to work with outside production vendors to get quotes, production timelines, and proper delivery of art files seeing projects through to completion and delivery. Help instruct and teach graphic design students as they assist with Athletic Dept. graphic design needs. Brand Management: Ensure that all athletic department designed materials adhere to established department brand guidelines. Serve as a department resource for all questions related to design execution related to our brand guidelines. File Management:  Use and help maintain our CMS (Content Management System - Trello.com) to organize, prioritize and track workflow. Manage and maintain an organized Adobe Creative Cloud digital asset library. Keyword, upload and sort files in Sony Ci. What You Should Know This position works 100% from campus. What We Require Bachelor’s Degree.  Minimum of one year of graphic design experience. Equivalent combination of education and experience may substitute. What You Will Need Demonstrated visual design skills (e.g. typography, color, layout, traditional offset and digital printing technologies, etc.). External relationship management. Organizational skills. Effective verbal and written communication skills. High proficiency in Adobe CC, primarily Photoshop, Illustrator and In-Design. Microsoft 365. Ability to manage multiple tasks and projects. Ability to succeed in a fast paced, deadline driven environment. Ability to work flexible hours and possibly weekends as many games occur on weekends and/or traditional work day hours. What We Would Like You to Have Experience with Adobe After Effects. General college athletics knowledge. Working knowledge of studio and sports photography. 3* years of creative design experience within a sporting environment. Additional Compensation Details:  Relocation assistance is available within department guidelines.  Additional Athletics benefits include: Athletic Event Tickets: Per Athletic Department Policy and NCAA regulations, Nike Elite Employee Benefit: Per Nike Elite Policy. Benefits: The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

South Euclid, Ohio, BASIC FUNCTION: The head coach is responsible for directing and administrating all aspects of the Track & Field/Cross Country programs including coaching, recruitment, and monitoring the academic progress of student-athletes. ESSENTIAL DUTIES AND RESPONSIBILITIES: Demonstrate knowledge of the sport through excellence in coaching. In consultation with the Director of Athletics or designee: Select, supervise and evaluate assistant coaches. Manage sport budget. Develop a sport schedule. Responsible for adhering to and documenting compliance with the policies and regulations of the College, Department of Athletics, and NCAA; responsible for the orientation of student-athletes and boosters to these guidelines. Oversee the conduct and discipline of student-athletes. Plan and implement all practices and competitions. Meet team specific recruitment goal of student-athletes. Supervise pre-season and post-season conditioning. Maintain professional conduct at all times. Uphold the values expected of a Notre Dame employee as outlined in the NDC employee handbook. Situation appropriate professional attire required at all times. Assist in Department of Athletics fundraising events; including the Annual Falcon Golf Classic. Abide by all compliance and regulatory expectations of the department, including but not limited to: Notre Dame College Athletics compliance. NCAA Division II & Mountain East Conference bylaws, rules, regulations, policies, and procedures. Title IX & CLERY Act Regulations. Other duties as assigned. COMPLIANCE RESPONSIBILITES: Responsible for knowledge and implementation of NCAA rules and regulations in the areas of amateurism, eligibility, recruiting, financial aid, playing and practice seasons, and awards and benefits.  Coaches are expected to fully cooperate and participate in compliance related policies and procedures, within the institution and NCAA guidelines.  The Head Coach’s responsibilities include: Review NCAA rules with student-athletes when necessary and reinforce the importance of compliance. Facilitate the provision of all information necessary to determine prospective student-athlete eligibility. Provide complete and accurate expense reports. Provide complete and accurate required information for all official visits. Declare playing and practice seasons and submit to the Associate Director of Athletics for review and approval. Ensure team’s compliance with NCAA rules related to playing and practice seasons including weekly athletically-related activity logs. In cooperation with the Director of Athletics, monitor the scheduling process, verifying that the schedule meets NCAA and conference scheduling requirements and missed class time policies. Educate student-athletes regarding NCAA regulations governing employment. Follow the established process for renewal and non-renewal of athletically-related Financial Aid. Annually declare and receive approval from the Director of Athletics and President for athletically related income. Ensure compliance with NCAA Bylaws regarding uniform logos, complimentary tickets and summer camps.   ENVIRONMENTAL CONDITIONS: Physically active sporting environment, with frequent high intensity activity with coaching. Office work and a significant amount of event planning and coordination. Moderate activity that may include ability lifting and pushing. Frequent evening and weekend hours. QUALIFICATIONS: Bachelor’s degree required. Masters degree in Coaching, Sport/Athletic Management, Student Personnel Administration, Higher Education, Education, or other closely related field desired. 1 to 3 years of experience in coaching desired. Budgeting, planning and computer skills.   TO APPLY:  Please submit a cover letter, resume and three references to careers@ndc.edu