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Latest NCAA Jobs
Assistant Director, NCAA Compliance | Tulane University
New Orleans, Louisiana, POSITION SUMMARY: The Assistant Director for NCAA Compliance is a key member of the department, reporting to the Associate Athletic Director for NCAA Compliance. The position interacts and collaborates with student-athletes, coaches, staff, and other Tulane University constituents to ensure shared responsibility and an effective culture of compliance. The Assistant Director of NCAA Compliance implements and consistently improves upon Tulane’s comprehensive NCAA compliance program to ensure policies, procedures and protocols of the Athletics Compliance Department are effectively ensuring the integrity of Tulane’s Intercollegiate Athletics Program. The Assistant Director also assists the Compliance Office staff with the daily activities of the athletics department to ensure compliance with NCAA, American Athletic Conference, and University bylaws, rules, regulations and policies. The Assistant Director will monitor recruiting programs, approve expense reports, and oversee the National Letter of Intent program. Additionally, this position will provide oversight of practice and competition logs and as well as maintaining student files in the Front Rush roster program. In the capacity, this role functions as integral part of the NCAA Compliance team. ESSENTIAL JOB FUNCTIONS: 1. The compliance office’s recruiting monitoring program, which includes monitoring all recruiting logs and official/unofficial visits, approving all business office expense reports from coaches and recruiting/scouting services. (25%) 2. Coordinate, implement, improve upon monitoring policies and procedures as they relate to Bylaws 13 student-athlete time demands. (10%) 4. Administering and overseeing the National Letter of Intent program. (10%) 5. Monitoring and maintaining playing and practice season information for all sports; monitoring all practice and competition logs. (10%) 6. Coordinates monitoring of all institutional camps and clinics, and coaches and staff participating in non-institutional camps and clinics. Coordinates and improves upon camp assigning and monitoring student-athlete information and compliance forms in Front Rush. Managing all sport rosters, including the tryout process for all sports. (10%) 8. Assisting with NCAA/AAC waivers, NCAA interpretation research, and rules education meetings. (10%) 9. Performs other duties as requested or required, whether or not specifically mentioned in this job description. (5%) NCAA Related: Ensures that all Department of Athletics and University related activities operate in full compliance with university, conference, and NCAA rules and regulations. Attends and participates in scheduled compliance seminars and complies with all the Athletic Department’s efforts to monitor compliance with NCAA regulations. Seeks interpretations from the compliance staff before acting when necessary. Reports potential rules violations immediately. Completes required compliance paperwork in a timely and efficient manner. Monitors all of their areas and/or programs activities closely to maintain compliance with applicable rules and regulations. REQUIRED EDUCATION AND EXPERIENCE: 1. Bachelor’s Degree and one (1) year of full NCAA compliance experience. OR 2. High School Diploma and six (6) years of NCAA compliance experience, of which two have been in an higher education institution. REQUIRED KNOWLEDGE, SKILLS, ABILITIES/COMPETENCIES TYPICALLY NEEDED TO PERFORM THIS JOB SUCCESSFULLY: Candidate should possess excellent written and oral communication skills; attention to detail; excellent computer skills; demonstrated knowledge of NCAA compliance rules and regulations; basic knowledge, understanding and adherence of NCAA, conference and University rules and guidelines. Ability to collaborate effectively with various departments and constituencies. Strong communication, management, and analysis skills to enhance operations productivity and efficiency. Ability to demonstrate initiative and organize activities. PREFERRED QUALIFICATIONS: 1. Master’s degree and two years of NCAA compliance experience 2. Experience using NCAA systems, Front Rush, and Teamworks In order to be considered for this position, applicants are required to apply for IRC21861 via the Tulane University employment website (https://jobs.tulane.edu/position/IRC21861). The position closes on October 8, 2021.
Athletic Trainer – Men’s Basketball | UCLA Intercollegiate Athletics
Los Angeles, California, The University of California, Los Angeles (UCLA) is accepting applications for the position of Athletic Trainer – Men’s Basketball. This is a full-time, contract position with a targeted annual salary of $75,000.00 with full health benefits and membership in the UC Retirement Plan. Under the supervision of the Director of Sports Medicine, coordinate, at a high level, athletic injury prevention, evaluation, management and rehabilitation to UCLA varsity student-athletes. Organize injury prevention programs. Share responsibility of Athletic Training services for all sports and student-athletes as assigned by the Director of Sports Medicine. This position will be assigned specific coverage for Men’s Basketball and Men’s Golf as well as other coverage as assigned by the Director of Sports Medicine. Athletic Training services to include: coordination of physical exams for team, evaluation, treatment and documentation of injuries, design and supervision of rehabilitation programs, and supervise and counsel sports medicine student interns assigned to practice and game coverage. Communicate and document athletes' progress to athletic training staff, physicians, conditioning staff and coaches. Maintain written and computerized documentation on all athletes' injuries, treatments and rehabilitation. Refer injured athletes to UCLA team physicians as appropriate. Administrative and other duties as assigned by the Director of Sports Medicine. Specifically, this position will be responsible for CPR oversite, Budget and supervisor in our sports medicine student program. Expressions of interest must be received by October 9th, 2021. All applicants must submit their cover letter, resume and references via the following website link: https://hr.mycareer.ucla.edu/applicants/Central?quickFind=81838 *Employment is contingent upon completion of a satisfactory background check performed by Universal Background Screening and UCLA Athletics. UCLA is an Equal Opportunity/Affirmative Action Employer, and Intercollegiate Athletics has a strong commitment to the achievement of excellence and diversity among its coaches and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy see: UC Nondiscrimination and Affirmative Action Policy All applicants should demonstrate the following abilities: Working knowledge of anatomy, physiology and biomechanics as related to musculoskeletal athletic injuries of the peripheral joints and spine; ability to perform clinical and sideline evaluation of injury and the ability to design and implement basic treatment programs; ability to operate therapeutic and exercise equipment; ability to maintain accurate and concise evaluations and treatment records; working knowledge and basic skill in therapeutic exercise techniques and functional progression programs; working knowledge and basic skill in peripheral joint and soft tissue techniques; ability to communicate with and maintain cooperative working relationships with all Staff, Physicians, Coaches, Student-Athletes, and outside vendors; working knowledge and basic skill in spinal mobilization techniques; working knowledge of common systemic illnesses and management which may interfere with athletic participation; skill in the application of protective wraps, tape and bracing devices; ability to evaluate and provide for the immediate management of injuries which occur on the practice field or during competition; demonstrated skill in progressing athletes' rehabilitation programs independently or in consultation with Staff Physical Therapist or Team Physicians; certified as an Athletic Trainer in good standing with the NATABOC (National Athletic Trainers Association Board of Certification); must be CPR/First Aid/AED certified; education and relevant experience equivalent to a Bachelor's degree; must have Master's degree; ability to perform under difficult situations and maintain composure in the face of resistance, indifference or hostility; demonstrated word processing and computer skills necessary to complete assignments with speed and accuracy; ability to write clear and concise business correspondence and reports; ability to operate a computer with working knowledge of various computer software systems: Microsoft Office, Lotus Notes, and SIMS Injury Tracking Software; knowledge of Departmental, University, PAC-12 and NCAA policies, procedures, rules and regulations preferred; previous NCAA Division I experience preferred. This is a full-time, contract position with a targeted annual salary of $75,000.00 with full health benefits and membership in the UC Retirement Plan.
Assistant Coach, Men's Volleyball (Part-time) | John Jay College of Criminal Justice
New York, Job Description: Under the supervision of the Athletics Director/Deputy Athletics Director/Head Coach, the Assistant Coach of the Men’s Volleyball program will assist in the operations, management, coaching and cultivation of a competitive and successful Division III team and set of student-athletes. ESSENTIAL RESPONSIBILITIES/PRINCIPAL ACTIVITIES: - Support the academic success of all student-athletes and demonstrate a strong commitment to their personal and professional development. - Assist in the planning, management, evaluation, operation, and coordination of all aspects of the Men’s Volleyball program. - Assist in organizing practice sessions and game-day coaching operations. - Being very proactive in recruiting prospective students of the highest quality in order to contribute to the program’s success. - Maintain proper and appropriate discipline among students during athletic contests, practice sessions, and while on trips off campus. - Engage in team fundraising activities and alumni engagement events. - Take advantage of professional development opportunities for personal and professional growth, as well as further success of the Men’s Volleyball program. - Attend campus, conference, regional, and national meetings as necessary. - Comply with policies established by federal and state laws, City University of New York (CUNY), CUNY Athletic Conference, John Jay College of Criminal Justice, and the National Collegiate Athletic Association (NCAA Division III) policies and procedures. -Comply with CUNY, John Jay, State and City COVID-19 safety guidelines. - This position will require night and weekend work, and overnight travel to away tournaments. - This position will require driving 12- and 15-passenger vans. EDUCATION AND EXPERIENCE: 1. Bachelor’s degree with successful collegiate or club volleyball experience. 2. Current CPR / AED certifications must be obtained upon hiring. 3. Driver’s License required; Excellent driving record required. 4. Excellent customer and staff relation skills required. 5. Strong organization skills required. Recruiting and Professional Development Funds available.
Assistant Athletic Director, Facilities & Project Management | UCLA Intercollegiate Athletics
Los Angeles, California, The University of California, Los Angeles (UCLA) is accepting applications for the position of Assistant Athletic Director, Facilities inclusion in the UC Retirement Plan. Under the direction of the Associate Athletic Director - Facilities, Operations, and Capital Projects, the incumbent will oversee all aspects of the Department of Intercollegiate Athletics (DIA) facilities and venues as well as related projects. The incumbent will be responsible for all aspects of building/venue maintenance, repair, operations, improvements, and renovations. This position will be responsible for the recruitment, development, and retention of athletics facilities staff, and is expected to develop and maintain a collaborative, supportive, and positive working environment that is purpose driven to provide an elite experience for the department’s student-athletes, staff, and guests. Position will be responsible for developing collaborative relationships throughout the DIA, and with campus-wide operating units inclusive of, but not limited to: Facilities Management, Environmental Health and Safety, Events, Insurance and Risk Management, Labor Relations, Police, Recreation, and Transportation. Position will provide professional level direction and analysis for all aspects of operations, financial activities, and strategic planning. Position will be intimately involved in day-to-day building and venue oversight, maintenance, renovation, repairs, emergency/disaster coordination as well as any business continuity initiatives for the department. The Department directly/indirectly manages nearly 750,000 SF of facility/venue space. The Department directly manages the following facilities/venues: Acosta Training Center, Easton Stadium, Jackie Robinson Stadium (on the West LA Veterans Administration (VA) campus), Mo Ostin Basketball Center, Spaulding Field, and Wasserman Football Center. Additionally, the Department either directly manages, or provides support, for areas within the following facilities/venues: Drake Stadium, Los Angeles Tennis Center, Mapes Beach at the Sunset Canyon Recreation Center, Marina Aquatic Center, Pauley Pavilion presented by Wescom, Spieker Aquatic Center, Wallis Annenberg Stadium, and Yates Gym in the John Wooden Center. Position will work directly with Associate AD, Facilities, Operations, and Capital Projects as well as Sr. Associate AD/CFO and Sr. Associate AD/External Relations to identify and address both long term and short term improvement planning and implementation, as well as guiding assigned projects from inception through completion. Oversight of unit purchasing activities, including contract administration for licensed and approved vendors, custodial services, general purchase orders including bid processes and procurement card activities and reconciliations, will be an important duty. Development and generation of processes and reports for use in department planning of space, facilities, maintenance, and equipment. Develop and manage/supervise building and venue security and life safety programs, member of the safety committee and the IIPP program. Establish, review and maintain departmental policies and procedures in accordance with University Guidelines; directly and indirectly supervise 8 FTE and up to potentially 15 or more part-time staff or volunteers. Expressions of interest are encouraged by October 9th, 2021. All applicants must submit their cover letter, resume and references via the following website link: https://hr.mycareer.ucla.edu/applicants/Central?quickFind=81815 *Employment is contingent upon completion of a satisfactory background check performed by Universal Background Screening and UCLA Athletics. UCLA is an Equal Opportunity/Affirmative Action Employer, and Intercollegiate Athletics has a strong commitment to the achievement of excellence and diversity among its coaches and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy see: UC Nondiscrimination and Affirmative Action Policy All applicants should demonstrate the following abilities: Bachelor's degree or equivalent work experience required; Master's degree preferred; 4-7 years of experience in facility management/operations in the sports industry; experience within higher education is preferred; Previous management/leadership of personnel is required, and experience managing represented (union) staff is strongly preferred; Must have the ability to develop, cultivate, and maintain strong relationships amongst departmental colleagues, campus counterparts, and third party constituents. Strong interpersonal skills, including conflict resolution; Strong working knowledge of building systems as well as associated trades; Must possess a growth mindset; Must demonstrate fiscal responsibility; Strong written and verbal communication skills; Available nights, weekends, and holidays (as necessary); Ability to work independently and follow-through on assignments with minimal direction; Skill in organizing material, information, and people in a systematic way to optimize efficiency and minimize duplication of effort; Ability to prioritize assignments to complete work in a timely manner when there are changes in assignments, deadlines, completing requirements, and workload; Ability to communicate effectively, both orally written skills to prepare correspondence, forms, and reports with speed and accuracy; Ability to interact with persons from a variety of social, cultural and economic backgrounds required; Ability to supervise staff, organize workflow, delegate, train and review work; Ability to deal sensitively with confidential issues; Analytical skills to evaluate financial and other information to identify and resolve problems; Ability to operate a computer with working knowledge of Microsoft Office; Skills in budgeting; Knowledge of University purchasing procedures, and the University PAC/Bruin Buy system is preferred; Working knowledge of generally accepted accounting principles and their practical applications; Skill in negotiating, exchanging ideas, information and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions and solutions; Skill in making appropriate decisions following standard administrative office policies and past precedent; Skill in implementing and monitoring a quality-control program sufficient to meet established specifications in the performance of maintenance; Ability to work collaboratively and cooperatively as a management team member in support of organizational goals and objectives; Ability to interact with and provide smooth interface among constituencies with separate priorities; Skill in performing efficiently and courteously while coping with frequent interruptions and distractions in an open environment required. Working knowledge of University telecommunications features and ordering is preferred; Working knowledge of AutoCAD architectural drafting software system is preferred; Working knowledge of standard office equipment, including copier, voicemail, fax machine, etc.; Working knowledge of DDC control systems is preferred; Working knowledge or construction trades i.e. plumbing, electrical, masonry, carpentry, HVAC and building security. This is a full-time, career position with a targeted salary range of $80,000.00 - $85,000.00/year with full health benefits and inclusion in the UC Retirement Plan.
Coordinator of Digital and Social Media | NCAA
Indianapolis, Indiana, Job Overview: Execute engaging content across digital sport platforms that focuses promoting student-athlete accomplishments while maximizing exposure. Analyze and compile metrics to assist with content decisions and showing progress towards KPIs. Serve as an internal and external resource when it comes to the digital consumption of college sports. Job Responsibilities Lead the execution of sport-specific digital strategies, focusing on the following: student-athlete storytelling; driving season-long fan engagement with key digital and social platforms; growing an NCAA sport’s brand and public perception; assisting with revenue-generating opportunities Additional Sport social media community management assignments TBD. Produce multimedia content for social media channels including graphic, video, photography, audio, and text. Live, breathe, understand, and advocate for digital sport communities to help drive stakeholder goals. Will be the public voice on several social media accounts and must have proven sound judgment as to what is posted. Compile, analyze and react to social platform metrics on a daily, weekly, and monthly basis. Assist with the management of the digital rights partnership with Turner Sports with the primary goal of creating more cohesive and engaging content across platforms. Communicate and educate NCAA membership and national office stakeholders on issues surrounding and performance of digital and social media. Serve as a resource to other Championships and Alliances departments related to the update and approval of content on and surrounding NCAA digital and social platforms. Protect the NCAA brand by navigating policies and guidelines with a focus on partner support and success. Other duties as assigned. Job Requirements Bachelor's degree required. One to three years digital and/or social media experience. Passionate interest in college sports Excellent written and oral presentation skills. Strong organizational skills. Vaccinated for COVID-19. Experience in sports, entertainment, or related industries (preferred). Experience in committee and project team decision-making process (preferred).
Assistant Director of P&FE | Texas Tech University
Lubbock, Texas, Lubbock Assistant Director of P&FE 25539BR Athletic Director Position Description Assist in the planning and development of various daily business functions to facilitate fan engagement. Ensure the athletic organization maintains a favorable public and stakeholder perception while fulfilling the organization's strategic mission. About the Department and/or College Texas Tech Athletics is passionate about creating an inclusive workplace that promotes and values diversity and strives to recruit and retain diverse individuals. Major/Essential Functions •Oversee game day promotions for select fall and spring sports •Schedule and draft messages to promote athletic events to campus community •Assists in overseeing Raider Red's Kids Club •Identify, contact and facilitate groups to attend athletics events (Take a Kid to Game / FCA) •Community Outreach with Youth Organizations (Leagues) •Manage and schedule National Anthem singers database •Creation and implementation of marketing and promotional programs for various sports •Assist Promotions and Fan Engagement unit to execute game day activities for fans •Perform other job duties and any other responsibilities as assigned •Comply with all NCAA, Big 12 and Texas Tech University rules, regulations and policies Required Qualifications Bachelor's degree in a related field plus one year related experience; OR a combination of related education and/or experience to equal five years. Preferred Qualifications •Division I gameday promotions experience preferred. •Knowledge of and experience with Photoshop, Microsoft Office and similar software. Does this position work in a research laboratory? No Job Type Full Time Pay Basis Hourly Minimum Hire Rate 16.89 Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. Travel Required Up to 25% Shift Other Schedule Details Schedule varies depending on sport schedules Grant Funded? No Job Group Athletic Professionals EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Assistant Director of P&FE | Texas Tech University To Apply https://bit.ly/3Cut1uk Copyright ©2021 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-9b0c2c011792442bbb97076c9de92622
Assistant Director of Digital and Social Media (Women's Basketball Lead) | NCAA
Indianapolis, Indiana, Overview: Lead the women’s basketball digital strategy with innovative content and storytelling that drives maximum exposure and brand affinity. Manage the day-to-day relationship with key vendors, including NCAA Photos. Serve as an internal and external subject-matter expert when it comes to the digital consumption of college sports. Job Responsibilities Responsible for oversight of the NCAA women’s basketball digital strategy, focusing on the following: student-athlete storytelling; Women’s Final Four event digital strategy development and execution; driving season-long fan engagement with key digital and social platforms; growing the NCAA women’s basketball brand and public perception; and assisting with revenue-generating opportunities. Additional sport-specific social media community management assignments TBD. Produce multimedia content for social media channels including graphic, video, photography, audio, and text. Live, breathe, understand, and advocate for digital sport communities to help drive stakeholder goals. Will be the public voice on several social media accounts and must have proven sound judgment as to what is posted. Manage the NCAA Photos partnership with Clarkson Creative. Direct photography services at all 90 NCAA Championships. Compile shot lists for all championships as necessary. Assist NCAA Championship staff & membership with photo requests. Assist with the management of the digital rights partnership with Turner Sports with the primary goal of creating more cohesive and engaging content across platforms. Utilize and react to social platform metrics on a daily, weekly, and monthly basis. Communicate and educate NCAA membership and national office stakeholders on issues surrounding and performance of digital and social media. Serve as a resource to other Championships and Alliances departments related to the update and approval of content on and surrounding NCAA digital and social platforms. Protect the NCAA brand by navigating policies and guidelines with a focus on partner support and success. Other duties as assigned. Job Requirements Bachelor's degree required. Three to five years digital and/or social media experience. Passionate interest in Women’s Basketball or Women’s Sport Excellent written and oral presentation skills. Strong organizational skills. Vaccinated for COVID-19. Experience in sports, entertainment, or related industries (preferred). Experience in committee and project team decision-making process (preferred).
Creative Producer - Athletics | University of Louisville Athletic Association
Louisville, Kentucky, The Creative Producer will be responsible for the day-to-day creative video and post production needs of the University of Louisville Men's Basketball program. This will include but is not limited to designing and producing innovative motion graphics and videos to be used across multiple platforms, collaborating with athletics marketing to enhance the fan experience through in-venue videos, social media strategy, recruiting initiatives as well as maintaining a working video archive of all team highlights, functions and events. This position will report directly to the Assistant Athletic Director for Men's Basketball and assist him in designated tasks. Job Responsibilities: Creative Duties: Conceptualize and produce all creative video needs for the men's basketball program including set-up, shooting, editing raw footage, designing and producing innovative motion graphics for video usage across multiple platforms (in-game, website, social media, etc.) Social media duties: Assist the Assistant AD for Men's Basketball in developing, creating and executing social media strategy and weekly content plans across men's basketball channels. Recruiting duties: Design and create content to be used in recruiting communications and manage video shoots on recruiting visits Filming duties: Film team functions and events throughout the year for promotional and in-house usage in creative video content. Miscellaneous duties: Maintain workable library of game/highlight film archives including metadata tags, oversee student video staff with regard to post-production responsibilities and other video related needs as assigned. Minimum Qualifications Bachelor's degree in a related field and two or more years of related work experience with a collegiate or professional athletics program in the capacity of a videographer. Working knowledge of Adobe Creative Suite. Proficient knowledge of post-production editing systems. Proficient knowledge of camera operation, lighting schematics and ability to shoot and edit field and studio assignments at a high level. Ability to provide routine maintenance of equipment, backup digital content, log and catalog raw footage. Effective administrative and organizational skills and ability to prioritize time-sensitive tasks and projects according to deadlines. Effective verbal, written, and interpersonal communication skills. Knowledge of NCAA rules and regulations. Ability to travel and work hours on nights, weekends and holidays. Grade EG. Salary Minimum $48,421. Preferred Qualifications Four (4) years of working experience with a collegiate or professional men's basketball program in the capacity of a videographer. Proficient in Adobe Premiere and Adobe After Effects
Video Production Manager | Virginia Commonwealth University
Richmond, Virginia, VCU Athletics is seeking a Video Production Manager to act as the Executive Producer for VCU Athletics home events, press conferences, and special events that are streamed live on ESPN+. This position will execute web streaming and provide audio and video technical assistance for multimedia elements for the department. In addition, this position will hire, train, and schedule part-time employees and students to exceed conference standards for live video production. Please note the priority review deadline is October 4, 2021 . Minimum hiring standards include: Bachelor’s degree; Minimum of two (2) years’ experience in video streaming and live production; and Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a staff member at VCU . Preferred hiring standards include: An advanced degree or training and work experience that equates to an advanced degree; and Experience with ESPN+.
Associate Athletics Director for Ticket Operations | Seton Hall University
South Orange, New Jersey, The Associate Athletics Director/Ticket Operations is responsible for all operations within the Seton Hall Athletics Ticket Office. This position ensures appropriate and effective transparency and communication of operations in all ticket office functions including communications with athletics department leadership and appropriate internal and external auditors, including the compiling of all financial data regarding ticket revenue, game settlements, and audits for all events. The Associate Athletics Director will oversee and plan the sale, distribution, record keeping (financial and otherwise) and customer relations for all tickets sales efforts conducted by the athletics department, which shall include student, staff, and all other tickets for events taking place in Walsh Gymnasium, Newark Prudential Center, Owen T. Carroll Field, as well as for all away games and any other events determined by the department. Duties and Responsibilities: 1. Coordinate and assist with the sales and tracking efforts of contracted, outside ticket sales groups, including Ticketmaster and the Prudential Center Box Office; as well as managing the same activities in the on-campus Athletic Ticket Office. Work with Outside Groups: a. Coordinate all ticket activities with the Prudential Center Arena box office b. Coordinate all activity with Ticketmaster c. Coordinate ticket sales and sponsorship efforts of outside marketing partners. d. Coordinate all ticket activities for away games with the appropriate box office officials Record Keeping: a. Assist the Assistant Athletic Director of Marketing with the design of tickets, applications and forms b. Collect and file/record all data from applications and payments c. Make all deposits; record all financial transactions d. Fulfill ticket orders e. Perform routine data maintenance/reports for computer software f. Compile and report ticket and financial data on a regular basis for Athletics Department management and university budget department. Customer Service: a. Field and act on all customer inquiries, (including email inquiries received through our web site) comments and complaints b. Disseminate all ticket information c. Fulfill group and special requests d. Develop and fulfill customer premium promotions Management of student staff: a. Hire and train staff b. Schedule staff c. Oversee daily operations of office NCAA Compliance: a. Record and monitor information and procedures mandated by NCAA b. Report and update this information for the Associate Athletic Director for Compliance 2. Work with the Associate Athletic Director for External Affairs in all ticket-related marketing efforts. Plan, Design and Implement all Ticket Sales Materials: a. Write, produce and disseminate all ticket-related letter/brochure/electronic mailings, including season ticket invoicing b. Approve ad and promotional designs developed by outside contractors c. Design and produce all tickets 3. Act as Athletics Department liaison with Pirate Blue and the Development Office for the tracking and implementation of all ticket-related benefit programs. Coordinate Ticket-related Activities of the Pirate Blue Athletics Fund: a. Implement Pirate Blue seating upgrades b. Coordinate post season ticket distribution according to priority system based on donations 4. Maintain Ticketmaster/Archtics computerized ticketing system and patron database a. Prepare financial reports on revenue, sales, and attendance b. Analyze results and market trends c. Work in conjunction with the support team provided by Ticketmaster 5. Manage ticketing operations for NCAA/NIT hosted events a. Prepare financial reports on revenue, sales, and attendance b. Coordinate all ticket activities with the Prudential Center Arena box office c. Fulfill all ticket orders Bachelor's Degree; 1-3 years experience ticket operations for intercollegiate athletics or professional sports organization.
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